Update to Ebay & Propay payment reporting issue

This is an update to my July 29 post about ebay reporting that payment was made through Propay that was never received by Propay. Payment from the customer in France arrived in the mail and we sent that item out. Ebay never did correct the information on our MyEbay page that indicated incorrectly that the item was paid for on Propay. It is no longer a problem for us and if ebay wants to leave that transaction recorded that way in their database, it doesn't affect us.

If this situation occurred again with another transaction, it could be a pain in the butt if the customer did not send payment and we had to file an unpaid item dispute. Hopefully that won't happen and maybe they've got things figured out now so it won't happen again.

Ginny